OSFA Status

Online Services for Agents dashboard

About the dashboard

The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.

This dashboard does not reflect the status of other systems which OSFA interacts with or relies upon, such as digital identitylogin services. Refer to Using the Online services for agents dashboardfor more information on why the dashboard may not reflect your experience.

Current system status

System maintenance

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 2026 - 23:30 AEST

Scheduled - 11:30 pm AEST Saturday, 18 July 2026 to 7:00 am AEST Sunday, 19 July 2026
Jul 18, 2026 23:30 - Jul 19, 2026 07:00 AEST

Online Services for Agents Under Maintenance

Search communication history Under Maintenance

View communication history Under Maintenance

Access practice and client reports Under Maintenance

Access STP reports Under Maintenance

View client accounts Under Maintenance

Create or view mail messages Under Maintenance

File transfer Under Maintenance

Access super clearing house Under Maintenance

Add or remove clients Under Maintenance

Update client details Under Maintenance

View\Lodge activity statements Under Maintenance

Prefill Under Maintenance

On Demand Reports Under Maintenance

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

System maintenance Jul `25`, `2026` `23:30` - Jul `26`, `2026` `07:00` AEST

11:30 pm AEST Saturday, 25 July 2026 to 7:00 am AEST Sunday, 26 July 2026
Posted on Dec 12, 2025 - 11:25 AEDT

System maintenance Jul `30`, `2026` `23:30` - Jul `31`, `2026` `07:00` AEST

11:30 pm AEST Thursday, 30 July 2026 to 7:00 am AEST Friday, 31 July 2026
Posted on Dec 12, 2025 - 11:31 AEDT

Monthly maintenance Aug `1`, `2026` `22:00` - Aug `2`, `2026` `12:00` AEST

10:00 pm AEST Saturday, 1 August 2026 to 12:00 pm AEST Sunday, 2 August 2026
Posted on Aug 12, 2025 - 10:42 AEST

System maintenance Aug `8`, `2026` `23:30` - Aug `9`, `2026` `07:00` AEST

11:30 pm AEST Saturday, 8 August 2026 to 7:00 am AEST Sunday, 9 August 2026
Posted on Dec 12, 2025 - 11:36 AEDT

System maintenance Aug `15`, `2026` `23:30` - Aug `16`, `2026` `07:00` AEST

11:30 pm AEST Saturday, 15 August 2026 to 7:00 am AEST Sunday, 16 August 2026
Posted on Apr 10, 2026 - 16:42 AEST

Monthly maintenance Sep `5`, `2026` `22:00` - Sep `6`, `2026` `12:00` AEST

10:00 pm AEST Saturday, 5 September 2026 to 12:00 pm AEST Sunday, 6 September 2026
Posted on Sep 12, 2025 - 11:49 AEST

System maintenance Sep `12`, `2026` `23:30` - Sep `13`, `2026` `07:00` AEST

11:30 pm AEST Saturday, 12 September 2026 to 7:00 am AEST Sunday, 13 September 2026
Posted on Dec 18, 2025 - 15:13 AEDT

Standard Release Sep `26`, `2026` `22:00` - Sep `27`, `2026` `10:00` AEST

10:00 pm AEST Saturday, 26 September 2026 to 10:00 am AEST Sunday, 27 September 2026
Posted on Sep 12, 2025 - 12:05 AEST

Monthly maintenance Oct `3`, `2026` `21:00` - Oct `4`, `2026` `12:00` AEDT

9:00 pm AEST Saturday, 3 October 2026 to 12:00 pm AEDT Sunday, 4 October 2026
Posted on Dec 04, 2025 - 14:45 AEDT

System maintenance Oct `10`, `2026` `23:30` - Oct `11`, `2026` `07:00` AEDT

11:30 pm AEDT Saturday, 10 October 2026 to 7:00 am AEDT Sunday, 11 October 2026
Posted on Apr 10, 2026 - 17:08 AEST

Monthly maintenance Nov `7`, `2026` `22:00` - Nov `8`, `2026` `12:00` AEDT

10:00 pm AEDT Saturday, 7 November 2026 to 12:00 pm AEDT Sunday, 8 November 2026
Posted on Dec 04, 2025 - 14:49 AEDT

Integrated release Nov `13`, `2026` `23:30` - Nov `16`, `2026` `07:00` AEDT

11:30 pm AEDT Friday, 13 November 2026 to 7:00 am AEDT Monday, 16 November 2026
Posted on Dec 04, 2025 - 14:53 AEDT

System maintenance Nov `19`, `2026` `23:30` - Nov `20`, `2026` `07:00` AEDT

11:30 pm AEDT Thursday, 19 November 2026 to 7:00 am AEDT Friday, 20 November 2026
Posted on Apr 24, 2026 - 12:27 AEST

System maintenance Nov `21`, `2026` `22:00` - Nov `23`, `2026` `07:00` AEDT

10:00 pm AEDT Saturday, 21 November 2026 to 7:00 am AEDT Monday, 23 November 2026
Posted on Feb 17, 2026 - 09:43 AEDT

System maintenance Nov `27`, `2026` `23:30` - Nov `30`, `2026` `07:00` AEDT

11:30 pm AEDT Friday, 27 November 2026 to 7:00 am AEDT Monday, 30 November 2026
Posted on Apr 08, 2026 - 15:40 AEST

Monthly maintenance Dec `5`, `2026` `22:00` - Dec `6`, `2026` `23:00` AEDT

10:00 pm AEDT Saturday, 5 December 2026 to 11:00 pm AEDT Sunday, 6 December 2026
Posted on Feb 17, 2026 - 09:45 AEDT

Monthly maintenance Feb `6`, `2027` `22:00` - Feb `7`, `2027` `12:00` AEDT

10:00 pm AEDT Saturday, 6 February 2027 to 12:00 pm AEDT Sunday, 7 February 2027
Posted on Mar 24, 2026 - 13:47 AEDT

Monthly maintenance Mar `6`, `2027` `22:00` - Mar `7`, `2027` `12:00` AEDT

10:00 pm AEDT Saturday, 6 March 2027 to 12:00 pm AEDT Sunday, 7 March 2027
Posted on Mar 24, 2026 - 13:57 AEDT

Integrated release Mar `12`, `2027` `23:30` - Mar `15`, `2027` `07:00` AEDT

11:30 pm AEDT Friday, 12 March 2027 to 7:00 am AEDT Monday, 15 March 2027
Posted on Mar 24, 2026 - 13:59 AEDT

Monthly maintenance Apr `3`, `2027` `22:00` - Apr `4`, `2027` `12:00` AEST

10:00 pm AEST Saturday, 3 April 2027 to 12:00 pm AEST Sunday, 4 April 2027
Posted on Apr 07, 2026 - 10:14 AEST

Monthly maintenance May `1`, `2027` `22:00` - May `2`, `2027` `12:00` AEST

10:00 pm AEST Saturday, 1 May 2027 to 12:00 pm AEST Sunday, 2 May 2027
Posted on Jun 18, 2026 - 11:42 AEST

System maintenance May `29`, `2027` `22:00` - May `31`, `2027` `07:00` AEST

10:00 pm AEST Saturday, 29 May 2027 to 7:00 am AEST Monday, 31 May 2027
Posted on Jun 18, 2026 - 10:14 AEST

Monthly maintenance Jun `5`, `2027` `22:00` - Jun `6`, `2027` `12:00` AEST

10:00 pm AEST Saturday, 5 June 2027 to 12:00 pm AEST Sunday, 6 June 2027
Posted on Jun 18, 2026 - 10:16 AEST

Integrated release Jun `11`, `2027` `23:30` - Jun `14`, `2027` `07:00` AEST

11:30 pm AEST Friday, 11 June 2027 to 7:00 am AEST Monday, 14 June 2027
Posted on Jun 18, 2026 - 10:18 AEST

System Metrics Month Week Day

Online Services for Agents response time

Fetching

Online Services for Agents availability

Fetching

Past Incidents

Jul 19, 2026

No incidents reported today.

Jul 18, 2026

Unresolved incident: System maintenance.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Online Services for Agents dashboard

About the dashboard

Scheduled Maintenance

System maintenance Jul `25`, `2026` `23:30` - Jul `26`, `2026` `07:00` AEST

System maintenance Jul `30`, `2026` `23:30` - Jul `31`, `2026` `07:00` AEST

Monthly maintenance Aug `1`, `2026` `22:00` - Aug `2`, `2026` `12:00` AEST

System maintenance Aug `8`, `2026` `23:30` - Aug `9`, `2026` `07:00` AEST

System maintenance Aug `15`, `2026` `23:30` - Aug `16`, `2026` `07:00` AEST

Monthly maintenance Sep `5`, `2026` `22:00` - Sep `6`, `2026` `12:00` AEST

System maintenance Sep `12`, `2026` `23:30` - Sep `13`, `2026` `07:00` AEST

Standard Release Sep `26`, `2026` `22:00` - Sep `27`, `2026` `10:00` AEST

Monthly maintenance Oct `3`, `2026` `21:00` - Oct `4`, `2026` `12:00` AEDT

System maintenance Oct `10`, `2026` `23:30` - Oct `11`, `2026` `07:00` AEDT

Monthly maintenance Nov `7`, `2026` `22:00` - Nov `8`, `2026` `12:00` AEDT

Integrated release Nov `13`, `2026` `23:30` - Nov `16`, `2026` `07:00` AEDT

System maintenance Nov `19`, `2026` `23:30` - Nov `20`, `2026` `07:00` AEDT

System maintenance Nov `21`, `2026` `22:00` - Nov `23`, `2026` `07:00` AEDT

System maintenance Nov `27`, `2026` `23:30` - Nov `30`, `2026` `07:00` AEDT

Monthly maintenance Dec `5`, `2026` `22:00` - Dec `6`, `2026` `23:00` AEDT

Monthly maintenance Feb `6`, `2027` `22:00` - Feb `7`, `2027` `12:00` AEDT

Monthly maintenance Mar `6`, `2027` `22:00` - Mar `7`, `2027` `12:00` AEDT

Integrated release Mar `12`, `2027` `23:30` - Mar `15`, `2027` `07:00` AEDT

Monthly maintenance Apr `3`, `2027` `22:00` - Apr `4`, `2027` `12:00` AEST

Monthly maintenance May `1`, `2027` `22:00` - May `2`, `2027` `12:00` AEST

System maintenance May `29`, `2027` `22:00` - May `31`, `2027` `07:00` AEST

Monthly maintenance Jun `5`, `2027` `22:00` - Jun `6`, `2027` `12:00` AEST

Integrated release Jun `11`, `2027` `23:30` - Jun `14`, `2027` `07:00` AEST

Past Incidents

Practitioner Lodgment Service dashboard

Feedback

Online Services for Agents dashboard

About the dashboard

Scheduled Maintenance

System maintenance Jul 25, 2026 23:30 - Jul 26, 2026 07:00 AEST

System maintenance Jul 30, 2026 23:30 - Jul 31, 2026 07:00 AEST

Monthly maintenance Aug 1, 2026 22:00 - Aug 2, 2026 12:00 AEST

System maintenance Aug 8, 2026 23:30 - Aug 9, 2026 07:00 AEST

System maintenance Aug 15, 2026 23:30 - Aug 16, 2026 07:00 AEST

Monthly maintenance Sep 5, 2026 22:00 - Sep 6, 2026 12:00 AEST

System maintenance Sep 12, 2026 23:30 - Sep 13, 2026 07:00 AEST

Standard Release Sep 26, 2026 22:00 - Sep 27, 2026 10:00 AEST

Monthly maintenance Oct 3, 2026 21:00 - Oct 4, 2026 12:00 AEDT

System maintenance Oct 10, 2026 23:30 - Oct 11, 2026 07:00 AEDT

Monthly maintenance Nov 7, 2026 22:00 - Nov 8, 2026 12:00 AEDT

Integrated release Nov 13, 2026 23:30 - Nov 16, 2026 07:00 AEDT

System maintenance Nov 19, 2026 23:30 - Nov 20, 2026 07:00 AEDT

System maintenance Nov 21, 2026 22:00 - Nov 23, 2026 07:00 AEDT

System maintenance Nov 27, 2026 23:30 - Nov 30, 2026 07:00 AEDT

Monthly maintenance Dec 5, 2026 22:00 - Dec 6, 2026 23:00 AEDT

Monthly maintenance Feb 6, 2027 22:00 - Feb 7, 2027 12:00 AEDT

Monthly maintenance Mar 6, 2027 22:00 - Mar 7, 2027 12:00 AEDT

Integrated release Mar 12, 2027 23:30 - Mar 15, 2027 07:00 AEDT

Monthly maintenance Apr 3, 2027 22:00 - Apr 4, 2027 12:00 AEST

Monthly maintenance May 1, 2027 22:00 - May 2, 2027 12:00 AEST

System maintenance May 29, 2027 22:00 - May 31, 2027 07:00 AEST

Monthly maintenance Jun 5, 2027 22:00 - Jun 6, 2027 12:00 AEST

Integrated release Jun 11, 2027 23:30 - Jun 14, 2027 07:00 AEST

Past Incidents

Practitioner Lodgment Service dashboard

Feedback

System maintenance Jul `25`, `2026` `23:30` - Jul `26`, `2026` `07:00` AEST

System maintenance Jul `30`, `2026` `23:30` - Jul `31`, `2026` `07:00` AEST

Monthly maintenance Aug `1`, `2026` `22:00` - Aug `2`, `2026` `12:00` AEST

System maintenance Aug `8`, `2026` `23:30` - Aug `9`, `2026` `07:00` AEST

System maintenance Aug `15`, `2026` `23:30` - Aug `16`, `2026` `07:00` AEST

Monthly maintenance Sep `5`, `2026` `22:00` - Sep `6`, `2026` `12:00` AEST

System maintenance Sep `12`, `2026` `23:30` - Sep `13`, `2026` `07:00` AEST

Standard Release Sep `26`, `2026` `22:00` - Sep `27`, `2026` `10:00` AEST

Monthly maintenance Oct `3`, `2026` `21:00` - Oct `4`, `2026` `12:00` AEDT

System maintenance Oct `10`, `2026` `23:30` - Oct `11`, `2026` `07:00` AEDT

Monthly maintenance Nov `7`, `2026` `22:00` - Nov `8`, `2026` `12:00` AEDT

Integrated release Nov `13`, `2026` `23:30` - Nov `16`, `2026` `07:00` AEDT

System maintenance Nov `19`, `2026` `23:30` - Nov `20`, `2026` `07:00` AEDT

System maintenance Nov `21`, `2026` `22:00` - Nov `23`, `2026` `07:00` AEDT

System maintenance Nov `27`, `2026` `23:30` - Nov `30`, `2026` `07:00` AEDT

Monthly maintenance Dec `5`, `2026` `22:00` - Dec `6`, `2026` `23:00` AEDT

Monthly maintenance Feb `6`, `2027` `22:00` - Feb `7`, `2027` `12:00` AEDT

Monthly maintenance Mar `6`, `2027` `22:00` - Mar `7`, `2027` `12:00` AEDT

Integrated release Mar `12`, `2027` `23:30` - Mar `15`, `2027` `07:00` AEDT

Monthly maintenance Apr `3`, `2027` `22:00` - Apr `4`, `2027` `12:00` AEST

Monthly maintenance May `1`, `2027` `22:00` - May `2`, `2027` `12:00` AEST

System maintenance May `29`, `2027` `22:00` - May `31`, `2027` `07:00` AEST

Monthly maintenance Jun `5`, `2027` `22:00` - Jun `6`, `2027` `12:00` AEST

Integrated release Jun `11`, `2027` `23:30` - Jun `14`, `2027` `07:00` AEST