OSFA Status

Online Services for Agents dashboard

About the dashboard

The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.

This dashboard does not reflect the status of other systems which OSFA interacts with or relies upon, such as digital identitylogin services. Refer to Using the Online services for agents dashboardfor more information on why the dashboard may not reflect your experience.

Current system status

All Systems Operational

Online Services for Agents Operational

Search communication history Operational

View communication history Operational

Access practice and client reports Operational

Access STP reports Operational

View client accounts Operational

Create or view mail messages Operational

File transfer Operational

Access super clearing house Operational

Add or remove clients Operational

Update client details Operational

View\Lodge activity statements Operational

Prefill Operational

On Demand Reports Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

System maintenance Feb `7`, `2026` `23:30` - Feb `8`, `2026` `07:00` AEDT

11:30 pm AEDT Saturday, 7 February 2026 to 7:00 am AEDT Sunday, 8 February 2026
Posted on Dec 03, 2025 - 13:48 AEDT

System maintenance Feb `21`, `2026` `23:30` - Feb `22`, `2026` `07:00` AEDT

11:30 pm AEDT Saturday, 21 February 2026 to 7:00 am AEDT Sunday, 22 February 2026
Posted on Dec 22, 2025 - 12:28 AEDT

Monthly maintenance Feb `28`, `2026` `22:00` - Mar `1`, `2026` `12:00` AEDT

10:00 pm AEDT Saturday, 28 February 2026 to 12:00 pm AEDT Sunday, 1 March 2026
Posted on Jul 17, 2025 - 18:13 AEST

Integrated release Mar `13`, `2026` `23:30` - Mar `16`, `2026` `07:00` AEDT

11:30 pm AEDT Friday, 13 March 2026 to 7:00 am AEDT Monday, 16 March 2026
Posted on Jul 17, 2025 - 16:23 AEST

System maintenance Mar `19`, `2026` `23:30` - Mar `20`, `2026` `07:00` AEDT

11:30 pm AEDT Thursday, 19 March 2026 to 7:00 am AEDT Friday, 20 March 2026
Posted on Aug 04, 2025 - 13:46 AEST

System maintenance Mar `28`, `2026` `23:30` - Mar `29`, `2026` `07:00` AEDT

11:30 pm AEDT Saturday, 28 March 2026 to 7:00 am AEDT Sunday, 29 March 2026
Posted on Sep 19, 2025 - 11:34 AEST

Monthly maintenance Apr `4`, `2026` `22:00` - Apr `5`, `2026` `12:00` AEST

10:00 pm AEDT Saturday, 4 April 2026 to 12:00 pm AEST Sunday, 5 April 2026
Posted on Jul 17, 2025 - 18:05 AEST

Monthly maintenance May `2`, `2026` `22:00` - May `3`, `2026` `12:00` AEST

10:00 pm AEST Saturday, 2 May 2026 to 12:00 pm AEST Sunday, 3 May 2026
Posted on Jul 17, 2025 - 18:06 AEST

Standard release May `9`, `2026` `22:00` - May `10`, `2026` `10:00` AEST

10:00 pm AEST Saturday, 9 May 2026 to 10:00 am AEST Sunday, 10 May 2026
Posted on May 16, 2025 - 14:45 AEST

Monthly maintenance May `30`, `2026` `22:00` - May `31`, `2026` `12:00` AEST

10:00 pm AEST Saturday, 30 May 2026 to 12:00 pm AEST Sunday, 31 May 2026
Posted on Jul 17, 2025 - 18:07 AEST

System maintenance Jun `6`, `2026` `22:00` - Jun `8`, `2026` `07:00` AEST

10:00 pm AEST Saturday, 6 June 2026 to 7:00 am AEST Monday, 8 June 2026
Posted on Jul 17, 2025 - 12:40 AEST

Integrated release Jun `12`, `2026` `23:30` - Jun `15`, `2026` `07:00` AEST

11:30 pm AEST Friday, 12 June 2026 to 7:00 am AEST Monday, 15 June 2026
Posted on Jul 17, 2025 - 12:41 AEST

System maintenance Jun `20`, `2026` `23:30` - Jun `21`, `2026` `07:00` AEST

11:30 pm AEST Saturday, 20 June 2026 to 7:00 am AEST Sunday, 21 June 2026
Posted on Dec 12, 2025 - 11:20 AEDT

System maintenance Jul `18`, `2026` `23:30` - Jul `19`, `2026` `07:00` AEST

11:30 pm AEST Saturday, 18 July 2026 to 7:00 am AEST Sunday, 19 July 2026
Posted on Dec 12, 2025 - 11:23 AEDT

System maintenance Jul `25`, `2026` `23:30` - Jul `26`, `2026` `07:00` AEST

11:30 pm AEST Saturday, 25 July 2026 to 7:00 am AEST Sunday, 26 July 2026
Posted on Dec 12, 2025 - 11:25 AEDT

System maintenance Jul `30`, `2026` `23:30` - Jul `31`, `2026` `07:00` AEST

11:30 pm AEST Thursday, 30 July 2026 to 7:00 am AEST Friday, 31 July 2026
Posted on Dec 12, 2025 - 11:31 AEDT

Monthly maintenance Aug `1`, `2026` `22:00` - Aug `2`, `2026` `12:00` AEST

10:00 pm AEST Saturday, 1 August 2026 to 12:00 pm AEST Sunday, 2 August 2026
Posted on Aug 12, 2025 - 10:42 AEST

System maintenance Aug `8`, `2026` `23:30` - Aug `9`, `2026` `07:00` AEST

11:30 pm AEST Saturday, 8 August 2026 to 7:00 am AEST Sunday, 9 August 2026
Posted on Dec 12, 2025 - 11:36 AEDT

Monthly maintenance Sep `5`, `2026` `22:00` - Sep `6`, `2026` `12:00` AEST

10:00 pm AEST Saturday, 5 September 2026 to 12:00 pm AEST Sunday, 6 September 2026
Posted on Sep 12, 2025 - 11:49 AEST

System maintenance Sep `12`, `2026` `23:30` - Sep `13`, `2026` `07:00` AEST

11:30 pm AEST Saturday, 12 September 2026 to 7:00 am AEST Sunday, 13 September 2026
Posted on Dec 18, 2025 - 15:13 AEDT

Standard Release Sep `26`, `2026` `22:00` - Sep `27`, `2026` `10:00` AEST

10:00 pm AEST Saturday, 26 September 2026 to 10:00 am AEST Sunday, 27 September 2026
Posted on Sep 12, 2025 - 12:05 AEST

Monthly maintenance Oct `3`, `2026` `21:00` - Oct `4`, `2026` `12:00` AEDT

9:00 pm AEST Saturday, 3 October 2026 to 12:00 pm AEDT Sunday, 4 October 2026
Posted on Dec 04, 2025 - 14:45 AEDT

Monthly maintenance Nov `7`, `2026` `22:00` - Nov `8`, `2026` `12:00` AEDT

10:00 pm AEDT Saturday, 7 November 2026 to 12:00 pm AEDT Sunday, 8 November 2026
Posted on Dec 04, 2025 - 14:49 AEDT

Integrated release Nov `13`, `2026` `23:30` - Nov `16`, `2026` `07:00` AEDT

11:30 pm AEDT Friday, 13 November 2026 to 7:00 am AEDT Monday, 16 November 2026
Posted on Dec 04, 2025 - 14:53 AEDT

Past Incidents

Feb 4, 2026

No incidents reported today.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

Monthly maintenance

Completed - The scheduled maintenance has been completed.
Feb 1, 12:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 22:00 AEDT

Scheduled - 10:00 pm AEDT Saturday, 31 January 2026 to 12:00 pm AEDT Sunday, 1 February 2026
Jul 17, 18:03 AEST

Jan 31, 2026

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Online Services for Agents dashboard

About the dashboard

All Systems Operational

Scheduled Maintenance

System maintenance Feb `7`, `2026` `23:30` - Feb `8`, `2026` `07:00` AEDT

System maintenance Feb `21`, `2026` `23:30` - Feb `22`, `2026` `07:00` AEDT

Monthly maintenance Feb `28`, `2026` `22:00` - Mar `1`, `2026` `12:00` AEDT

Integrated release Mar `13`, `2026` `23:30` - Mar `16`, `2026` `07:00` AEDT

System maintenance Mar `19`, `2026` `23:30` - Mar `20`, `2026` `07:00` AEDT

System maintenance Mar `28`, `2026` `23:30` - Mar `29`, `2026` `07:00` AEDT

Monthly maintenance Apr `4`, `2026` `22:00` - Apr `5`, `2026` `12:00` AEST

Monthly maintenance May `2`, `2026` `22:00` - May `3`, `2026` `12:00` AEST

Standard release May `9`, `2026` `22:00` - May `10`, `2026` `10:00` AEST

Monthly maintenance May `30`, `2026` `22:00` - May `31`, `2026` `12:00` AEST

System maintenance Jun `6`, `2026` `22:00` - Jun `8`, `2026` `07:00` AEST

Integrated release Jun `12`, `2026` `23:30` - Jun `15`, `2026` `07:00` AEST

System maintenance Jun `20`, `2026` `23:30` - Jun `21`, `2026` `07:00` AEST

System maintenance Jul `18`, `2026` `23:30` - Jul `19`, `2026` `07:00` AEST

System maintenance Jul `25`, `2026` `23:30` - Jul `26`, `2026` `07:00` AEST

System maintenance Jul `30`, `2026` `23:30` - Jul `31`, `2026` `07:00` AEST

Monthly maintenance Aug `1`, `2026` `22:00` - Aug `2`, `2026` `12:00` AEST

System maintenance Aug `8`, `2026` `23:30` - Aug `9`, `2026` `07:00` AEST

Monthly maintenance Sep `5`, `2026` `22:00` - Sep `6`, `2026` `12:00` AEST

System maintenance Sep `12`, `2026` `23:30` - Sep `13`, `2026` `07:00` AEST

Standard Release Sep `26`, `2026` `22:00` - Sep `27`, `2026` `10:00` AEST

Monthly maintenance Oct `3`, `2026` `21:00` - Oct `4`, `2026` `12:00` AEDT

Monthly maintenance Nov `7`, `2026` `22:00` - Nov `8`, `2026` `12:00` AEDT

Integrated release Nov `13`, `2026` `23:30` - Nov `16`, `2026` `07:00` AEDT

Past Incidents

Practitioner Lodgment Service dashboard

Feedback

Online Services for Agents dashboard

About the dashboard

All Systems Operational

Scheduled Maintenance

System maintenance Feb 7, 2026 23:30 - Feb 8, 2026 07:00 AEDT

System maintenance Feb 21, 2026 23:30 - Feb 22, 2026 07:00 AEDT

Monthly maintenance Feb 28, 2026 22:00 - Mar 1, 2026 12:00 AEDT

Integrated release Mar 13, 2026 23:30 - Mar 16, 2026 07:00 AEDT

System maintenance Mar 19, 2026 23:30 - Mar 20, 2026 07:00 AEDT

System maintenance Mar 28, 2026 23:30 - Mar 29, 2026 07:00 AEDT

Monthly maintenance Apr 4, 2026 22:00 - Apr 5, 2026 12:00 AEST

Monthly maintenance May 2, 2026 22:00 - May 3, 2026 12:00 AEST

Standard release May 9, 2026 22:00 - May 10, 2026 10:00 AEST

Monthly maintenance May 30, 2026 22:00 - May 31, 2026 12:00 AEST

System maintenance Jun 6, 2026 22:00 - Jun 8, 2026 07:00 AEST

Integrated release Jun 12, 2026 23:30 - Jun 15, 2026 07:00 AEST

System maintenance Jun 20, 2026 23:30 - Jun 21, 2026 07:00 AEST

System maintenance Jul 18, 2026 23:30 - Jul 19, 2026 07:00 AEST

System maintenance Jul 25, 2026 23:30 - Jul 26, 2026 07:00 AEST

System maintenance Jul 30, 2026 23:30 - Jul 31, 2026 07:00 AEST

Monthly maintenance Aug 1, 2026 22:00 - Aug 2, 2026 12:00 AEST

System maintenance Aug 8, 2026 23:30 - Aug 9, 2026 07:00 AEST

Monthly maintenance Sep 5, 2026 22:00 - Sep 6, 2026 12:00 AEST

System maintenance Sep 12, 2026 23:30 - Sep 13, 2026 07:00 AEST

Standard Release Sep 26, 2026 22:00 - Sep 27, 2026 10:00 AEST

Monthly maintenance Oct 3, 2026 21:00 - Oct 4, 2026 12:00 AEDT

Monthly maintenance Nov 7, 2026 22:00 - Nov 8, 2026 12:00 AEDT

Integrated release Nov 13, 2026 23:30 - Nov 16, 2026 07:00 AEDT

Past Incidents

Practitioner Lodgment Service dashboard

Feedback

System maintenance Feb `7`, `2026` `23:30` - Feb `8`, `2026` `07:00` AEDT

System maintenance Feb `21`, `2026` `23:30` - Feb `22`, `2026` `07:00` AEDT

Monthly maintenance Feb `28`, `2026` `22:00` - Mar `1`, `2026` `12:00` AEDT

Integrated release Mar `13`, `2026` `23:30` - Mar `16`, `2026` `07:00` AEDT

System maintenance Mar `19`, `2026` `23:30` - Mar `20`, `2026` `07:00` AEDT

System maintenance Mar `28`, `2026` `23:30` - Mar `29`, `2026` `07:00` AEDT

Monthly maintenance Apr `4`, `2026` `22:00` - Apr `5`, `2026` `12:00` AEST

Monthly maintenance May `2`, `2026` `22:00` - May `3`, `2026` `12:00` AEST

Standard release May `9`, `2026` `22:00` - May `10`, `2026` `10:00` AEST

Monthly maintenance May `30`, `2026` `22:00` - May `31`, `2026` `12:00` AEST

System maintenance Jun `6`, `2026` `22:00` - Jun `8`, `2026` `07:00` AEST

Integrated release Jun `12`, `2026` `23:30` - Jun `15`, `2026` `07:00` AEST

System maintenance Jun `20`, `2026` `23:30` - Jun `21`, `2026` `07:00` AEST

System maintenance Jul `18`, `2026` `23:30` - Jul `19`, `2026` `07:00` AEST

System maintenance Jul `25`, `2026` `23:30` - Jul `26`, `2026` `07:00` AEST

System maintenance Jul `30`, `2026` `23:30` - Jul `31`, `2026` `07:00` AEST

Monthly maintenance Aug `1`, `2026` `22:00` - Aug `2`, `2026` `12:00` AEST

System maintenance Aug `8`, `2026` `23:30` - Aug `9`, `2026` `07:00` AEST

Monthly maintenance Sep `5`, `2026` `22:00` - Sep `6`, `2026` `12:00` AEST

System maintenance Sep `12`, `2026` `23:30` - Sep `13`, `2026` `07:00` AEST

Standard Release Sep `26`, `2026` `22:00` - Sep `27`, `2026` `10:00` AEST

Monthly maintenance Oct `3`, `2026` `21:00` - Oct `4`, `2026` `12:00` AEDT

Monthly maintenance Nov `7`, `2026` `22:00` - Nov `8`, `2026` `12:00` AEDT

Integrated release Nov `13`, `2026` `23:30` - Nov `16`, `2026` `07:00` AEDT