About the dashboard

The dashboard uses real time data to tell you if Online services for agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online services for agents dashboard.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

All Systems Operational
Online Services for Agents Operational
Login service Operational
Search communication history Operational
View communication history Operational
Access practice and client reports Operational
Access STP reports Operational
View client accounts Operational
Create or view mail messages Operational
File transfer Operational
Access super clearing house Operational
Add or remove clients Operational
Update client details Operational
View\Lodge activity statements Operational
Prefill Operational
On Demand Reports Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
System maintenance Jun 10, 23:30 - Jun 11, 07:00 AEST
11:30pm AEST Friday 10 June 2022 to 7:00am AEST Saturday 11 June 2022
Posted on May 13, 12:14 AEST
Monthly maintenance Jun 11, 22:00 - Jun 12, 10:00 AEST
10:00pm AEST Saturday 11 June 2022 to 10:00am AEST Sunday 12 June 2022
Posted on Oct 28, 11:10 AEDT
Quarterly system release Jun 17, 23:30 - Jun 20, 06:30 AEST
11:30pm AEST Friday 17 June 2022 to 7:00am AEST Monday 20 June 2022
Posted on Jul 12, 09:23 AEST
Monthly maintenance Aug 6, 22:00 - Aug 7, 10:00 AEST
10:00pm AEST Saturday 6 August 2022 to 10:00am AEST Sunday 7 August 2022
Posted on Mar 18, 17:21 AEDT
Monthly maintenance Sep 3, 22:00 - Sep 4, 10:00 AEST
10:00pm AEST Saturday 3 September 2022 to 10:00am AEST Sunday 4 September 2022
Posted on Mar 18, 17:24 AEDT
Monthly maintenance Oct 1, 21:00 - Oct 2, 10:00 AEDT
9:00 pm AEST Saturday 1 October 2022 to 10:00 am AEDT Sunday 2 October 2022
Posted on Oct 1, 21:00 AEST
Quarterly system release Nov 4, 23:30 - Nov 7, 07:00 AEDT
11.30pm AEDT Friday 4 November 2022 to 7.00am AEDT Monday 7 November 2022
Posted on Sep 16, 23:30 AEST
System maintenance Nov 5, 18:00 - Nov 7, 07:00 AEDT
6:00pm AEDT Saturday 5 November 2021 to 7:00am AEDT Monday 7 November 2021
Posted on Dec 23, 15:10 AEDT
Monthly maintenance Dec 10, 22:00 - Dec 11, 10:00 AEDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 29, 13:02 AEDT
Scheduled - 10:00 pm AEDT Saturday 10 December 2022 to 10:00 am AEDT Sunday 11 December 2022
Dec 10, 22:00 AEDT
Online services for agents response time
Fetching
Online services for agents availability
Fetching
Past Incidents
May 25, 2022

No incidents reported today.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.