About the dashboard

The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.

For upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

Monthly maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 01, 2023 - 22:00 AEDT
Scheduled - 10:00 pm AEDT Saturday 1 April 2023 to 10:00 am AEST Sunday 2 April 2023
Online Services for Agents Operational
Login service Operational
Search communication history Operational
View communication history Operational
Access practice and client reports Operational
Access STP reports Operational
View client accounts Operational
Create or view mail messages Operational
File transfer Operational
Access super clearing house Operational
Add or remove clients Operational
Update client details Operational
View\Lodge activity statements Operational
Prefill Operational
On Demand Reports Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Standard release Apr 22, 2023 22:00 - Apr 23, 2023 10:00 AEST
10:00 pm AEST Saturday 22 April 2023 to 10:00 am AEST Sunday 23 April 2023
Posted on Oct 28, 2022 - 15:55 AEDT
Monthly maintenance May 6, 2023 22:00 - May 7, 2023 10:00 AEST
10:00 pm AEST Saturday 6 May 2023 to 10:00 am AEST Sunday 7 May 2023
Posted on Oct 28, 2022 - 15:57 AEDT
Monthly maintenance Jun 3, 2023 22:00 - Jun 4, 2023 10:00 AEST
10:00 pm AEST Saturday 3 June 2023 to 10:00 am AEST Sunday 4 June 2023
Posted on Oct 28, 2022 - 15:59 AEDT
Pre-fill functionality Jun 9, 2023 23:30 - Jun 11, 2023 10:00 AEST
11:30 pm AEST Friday 9 June 2023 to 10:00 am AEST Sunday 11 June 2023
Posted on Mar 27, 2023 - 13:29 AEDT
System maintenance Jun 9, 2023 23:30 - Jun 10, 2023 07:00 AEST
11:30 pm AEST Friday 9 June 2023 to 7:00 am AEST Saturday 10 June 2023
Posted on Mar 27, 2023 - 13:26 AEDT
Integrated release Jun 16, 2023 23:30 - Jun 19, 2023 07:00 AEST
11:30 pm AEST Friday 16 June 2023 to 7:00 am AEST Monday 19 June 2023
Posted on Oct 28, 2022 - 16:02 AEDT
Monthly maintenance Aug 5, 2023 22:00 - Aug 6, 2023 10:00 AEST
10:00 pm AEST Saturday 5 August 2023 to 10:00 am AEST Sunday 6 August 2023
Posted on Oct 31, 2022 - 11:46 AEDT
Integrated release Aug 25, 2023 23:30 - Aug 28, 2023 07:00 AEST
11:30 pm AEST Friday 25 August 2023 to 7:00 am AEST Monday 28 August 2023
Posted on Mar 07, 2023 - 09:52 AEDT
Monthly maintenance Sep 2, 2023 22:00 - Sep 3, 2023 10:00 AEST
10:00 pm AEST Saturday 2 September 2023 to 10:00 am AEST Sunday 3 September 2023
Posted on Oct 31, 2022 - 14:14 AEDT
Monthly maintenance Sep 30, 2023 21:00 - Oct 1, 2023 10:00 AEDT
9:00 pm AEST Saturday 30 September 2023 to 10:00 am AEDT Sunday 1 October 2023
Posted on Nov 11, 2022 - 09:27 AEDT
Monthly maintenance Nov 4, 2023 22:00 - Nov 5, 2023 10:00 AEDT
10:00 pm AEDT Saturday 4 November 2023 to 10:00 am AEDT Sunday 5 November 2023
Posted on Oct 31, 2022 - 14:16 AEDT
Integrated release Nov 10, 2023 23:30 - Nov 13, 2023 07:00 AEDT
11:30 pm AEDT Friday 10 November 2023 to 7:00 am AEDT Monday 13 November 2023
Posted on Oct 31, 2022 - 14:20 AEDT
Monthly maintenance Dec 2, 2023 22:00 - Dec 3, 2023 10:00 AEDT
10:00 pm AEDT Saturday 2 December 2023 to 10:00 am AEDT Sunday 3 December 2023
Posted on Oct 31, 2022 - 14:29 AEDT
Standard release Dec 16, 2023 22:00 - Dec 17, 2023 10:00 AEDT
10:00 pm AEDT Saturday 16 December 2023 to 10:00 am AEDT Sunday 17 December 2023
Posted on Oct 31, 2022 - 14:30 AEDT
System Metrics Month Week Day
Online services for agents response time
Fetching
Online services for agents availability
Fetching
Past Incidents
Apr 2, 2023

No incidents reported today.

Apr 1, 2023

Unresolved incident: Monthly maintenance.

Mar 31, 2023

No incidents reported.

Mar 30, 2023

No incidents reported.

Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

← Incident History Powered by Atlassian Statuspage

Practitioner lodgment service dashboard

Want to know the current health of Practitioner lodgment service? Check out the Practitioner lodgment service dashboard here.

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