About the dashboard

The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.

This dashboard does not reflect the status of other systems which OSFA interacts with or relies upon, such as digital identitylogin services. Refer to Using the Online services for agents dashboardfor more information on why the dashboard may not reflect your experience.

Current system status

Integrated release
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 2026 - 23:30 AEDT
Scheduled - 11:30 pm AEDT Friday, 13 March 2026 to 7:00 am AEDT Monday, 16 March 2026
Mar 13, 2026 23:30 - Mar 16, 2026 07:00 AEDT
Online Services for Agents Under Maintenance
Login service Under Maintenance
Search communication history Under Maintenance
View communication history Under Maintenance
Access practice and client reports Under Maintenance
Access STP reports Under Maintenance
View client accounts Under Maintenance
Create or view mail messages Under Maintenance
File transfer Under Maintenance
Access super clearing house Under Maintenance
Add or remove clients Under Maintenance
Update client details Under Maintenance
View\Lodge activity statements Under Maintenance
Prefill Under Maintenance
On Demand Reports Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

System maintenance Mar 19, 2026 23:30 - Mar 20, 2026 07:00 AEDT

11:30 pm AEDT Thursday, 19 March 2026 to 7:00 am AEDT Friday, 20 March 2026
Posted on Aug 04, 2025 - 13:46 AEST

System maintenance Mar 20, 2026 22:00 - Mar 23, 2026 01:00 AEDT

10:00 pm AEDT Friday, 20 March 2026 to 1:00 am AEDT Monday, 23 March 2026
Posted on Feb 05, 2026 - 15:42 AEDT

System maintenance Mar 28, 2026 23:30 - Mar 29, 2026 07:00 AEDT

11:30 pm AEDT Saturday, 28 March 2026 to 7:00 am AEDT Sunday, 29 March 2026
Posted on Sep 19, 2025 - 11:34 AEST

Monthly maintenance Apr 4, 2026 22:00 - Apr 5, 2026 12:00 AEST

10:00 pm AEDT Saturday, 4 April 2026 to 12:00 pm AEST Sunday, 5 April 2026
Posted on Jul 17, 2025 - 18:05 AEST

System maintenance Apr 17, 2026 22:00 - Apr 19, 2026 12:00 AEST

10:00 pm AEST Friday, 17 April 2026 to 12:00 pm AEST Sunday, 19 April 2026
Posted on Feb 05, 2026 - 15:46 AEDT

Monthly maintenance May 2, 2026 22:00 - May 3, 2026 12:00 AEST

10:00 pm AEST Saturday, 2 May 2026 to 12:00 pm AEST Sunday, 3 May 2026
Posted on Jul 17, 2025 - 18:06 AEST

Standard release May 9, 2026 22:00 - May 10, 2026 10:00 AEST

10:00 pm AEST Saturday, 9 May 2026 to 10:00 am AEST Sunday, 10 May 2026
Posted on May 16, 2025 - 14:45 AEST

Monthly maintenance May 30, 2026 22:00 - May 31, 2026 12:00 AEST

10:00 pm AEST Saturday, 30 May 2026 to 12:00 pm AEST Sunday, 31 May 2026
Posted on Jul 17, 2025 - 18:07 AEST

System maintenance Jun 6, 2026 22:00 - Jun 8, 2026 07:00 AEST

10:00 pm AEST Saturday, 6 June 2026 to 7:00 am AEST Monday, 8 June 2026
Posted on Jul 17, 2025 - 12:40 AEST

Integrated release Jun 12, 2026 23:30 - Jun 15, 2026 07:00 AEST

11:30 pm AEST Friday, 12 June 2026 to 7:00 am AEST Monday, 15 June 2026
Posted on Jul 17, 2025 - 12:41 AEST

System maintenance Jun 20, 2026 23:30 - Jun 21, 2026 07:00 AEST

11:30 pm AEST Saturday, 20 June 2026 to 7:00 am AEST Sunday, 21 June 2026
Posted on Dec 12, 2025 - 11:20 AEDT

System maintenance Jul 18, 2026 23:30 - Jul 19, 2026 07:00 AEST

11:30 pm AEST Saturday, 18 July 2026 to 7:00 am AEST Sunday, 19 July 2026
Posted on Dec 12, 2025 - 11:23 AEDT

System maintenance Jul 25, 2026 23:30 - Jul 26, 2026 07:00 AEST

11:30 pm AEST Saturday, 25 July 2026 to 7:00 am AEST Sunday, 26 July 2026
Posted on Dec 12, 2025 - 11:25 AEDT

System maintenance Jul 30, 2026 23:30 - Jul 31, 2026 07:00 AEST

11:30 pm AEST Thursday, 30 July 2026 to 7:00 am AEST Friday, 31 July 2026
Posted on Dec 12, 2025 - 11:31 AEDT

Monthly maintenance Aug 1, 2026 22:00 - Aug 2, 2026 12:00 AEST

10:00 pm AEST Saturday, 1 August 2026 to 12:00 pm AEST Sunday, 2 August 2026
Posted on Aug 12, 2025 - 10:42 AEST

System maintenance Aug 8, 2026 23:30 - Aug 9, 2026 07:00 AEST

11:30 pm AEST Saturday, 8 August 2026 to 7:00 am AEST Sunday, 9 August 2026
Posted on Dec 12, 2025 - 11:36 AEDT

Monthly maintenance Sep 5, 2026 22:00 - Sep 6, 2026 12:00 AEST

10:00 pm AEST Saturday, 5 September 2026 to 12:00 pm AEST Sunday, 6 September 2026
Posted on Sep 12, 2025 - 11:49 AEST

System maintenance Sep 12, 2026 23:30 - Sep 13, 2026 07:00 AEST

11:30 pm AEST Saturday, 12 September 2026 to 7:00 am AEST Sunday, 13 September 2026
Posted on Dec 18, 2025 - 15:13 AEDT

Standard Release Sep 26, 2026 22:00 - Sep 27, 2026 10:00 AEST

10:00 pm AEST Saturday, 26 September 2026 to 10:00 am AEST Sunday, 27 September 2026
Posted on Sep 12, 2025 - 12:05 AEST

Monthly maintenance Oct 3, 2026 21:00 - Oct 4, 2026 12:00 AEDT

9:00 pm AEST Saturday, 3 October 2026 to 12:00 pm AEDT Sunday, 4 October 2026
Posted on Dec 04, 2025 - 14:45 AEDT

Monthly maintenance Nov 7, 2026 22:00 - Nov 8, 2026 12:00 AEDT

10:00 pm AEDT Saturday, 7 November 2026 to 12:00 pm AEDT Sunday, 8 November 2026
Posted on Dec 04, 2025 - 14:49 AEDT

Integrated release Nov 13, 2026 23:30 - Nov 16, 2026 07:00 AEDT

11:30 pm AEDT Friday, 13 November 2026 to 7:00 am AEDT Monday, 16 November 2026
Posted on Dec 04, 2025 - 14:53 AEDT

System maintenance Nov 21, 2026 23:30 - Nov 22, 2026 07:00 AEDT

11:30 pm AEDT Saturday, 21 November 2026 to 7:00 am AEDT Sunday, 22 November 2026
Posted on Feb 17, 2026 - 09:43 AEDT

Monthly maintenance Dec 5, 2026 22:00 - Dec 6, 2026 23:00 AEDT

10:00 pm AEDT Saturday, 5 December 2026 to 11:00 pm AEDT Sunday, 6 December 2026
Posted on Feb 17, 2026 - 09:45 AEDT
System Metrics Month Week Day
Online Services for Agents response time
Fetching
Online Services for Agents availability
Fetching
Mar 16, 2026

No incidents reported today.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

Unresolved incident: Integrated release.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026
System maintenance
Completed - The scheduled maintenance has been completed.
Mar 8, 07:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 23:30 AEDT
Scheduled - 11:30 pm AEDT Saturday, 7 March 2026 to 7:00 am AEDT Sunday, 8 March 2026
Feb 16, 17:13 AEDT
Mar 7, 2026
Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage

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