About the dashboard

The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.

For upcoming maintenance events, visit the systems maintenance page systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

All Systems Operational
Online Services for Agents Operational
Login service Operational
Search communication history Operational
View communication history Operational
Access practice and client reports Operational
Access STP reports Operational
View client accounts Operational
Create or view mail messages Operational
File transfer Operational
Access super clearing house Operational
Add or remove clients Operational
Update client details Operational
View\Lodge activity statements Operational
Prefill Operational
On Demand Reports Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Monthly maintenance Mar 2, 2024 22:00 - Mar 3, 2024 12:00 AEDT
10:00 pm AEDT Saturday 2 March 2024 to 12:00 pm AEDT Sunday 3 March 2024
Posted on Sep 25, 2023 - 15:15 AEST
Integrated release Mar 15, 2024 23:30 - Mar 18, 2024 07:00 AEDT
11:30 pm AEDT Friday 15 March 2024 to 7:00 am AEDT Monday 18 March 2024
Posted on May 22, 2023 - 08:22 AEST
Monthly maintenance Apr 6, 2024 22:00 - Apr 7, 2024 12:00 AEST
10:00 pm AEDT Saturday 6 April 2024 to 12:00 pm AEST Sunday 7 April 2024
Posted on Sep 25, 2023 - 15:18 AEST
Standard release May 4, 2024 22:00 - May 5, 2024 10:00 AEST
10:00 pm AEST Saturday 4 May 2024 to 10:00 am AEST Sunday 5 May 2024
Posted on Aug 31, 2023 - 14:38 AEST
Monthly maintenance May 18, 2024 22:00 - May 19, 2024 12:00 AEST
10:00 pm AEST Saturday 18 May 2024 to 12:00 pm AEST Sunday 19 May 2024
Posted on Aug 31, 2023 - 14:25 AEST
Monthly maintenance Jun 1, 2024 22:00 - Jun 2, 2024 12:00 AEST
10:00 pm AEST Saturday 1 June 2024 to 12:00 pm AEST Sunday 2 June 2024
Posted on Sep 25, 2023 - 15:34 AEST
Prefill Outage Jun 8, 2024 23:30 - Jun 10, 2024 07:00 AEST
11:30 pm AEST Saturday 8 June 2024 to 7:00 am AEST Monday 10 June 2024
Posted on Dec 15, 2023 - 12:56 AEDT
Integrated release Jun 14, 2024 23:30 - Jun 17, 2024 07:00 AEST
11:30 pm AEST Friday 14 June 2024 to 7:00 am AEST Monday 17 June 2024
Posted on Aug 29, 2023 - 15:44 AEST
Monthly maintenance Aug 3, 2024 22:00 - Aug 4, 2024 12:00 AEST
10:00 pm AEST Saturday 3 August 2024 to 12:00 pm AEST Sunday 4 August 2024
Posted on Sep 25, 2023 - 15:37 AEST
Monthly maintenance Sep 7, 2024 22:00 - Sep 8, 2024 12:00 AEST
10:00 pm AEST Saturday 7 September 2024 to 12:00 pm AEST Sunday 8 September 2024
Posted on Sep 25, 2023 - 15:40 AEST
Integrated release Sep 14, 2024 20:00 - Sep 16, 2024 07:00 AEST
8:00 pm AEST Saturday 14 September 2024 to 7:00 am AEST Monday 16 September 2024
Posted on Sep 25, 2023 - 15:43 AEST
Monthly maintenance Oct 5, 2024 21:00 - Oct 6, 2024 12:00 AEDT
9:00 pm AEST Saturday 5 October 2024 to 12:00 pm AEDT Sunday 6 October 2024
Posted on Sep 25, 2023 - 15:46 AEST
Monthly maintenance Nov 2, 2024 22:00 - Nov 3, 2024 12:00 AEDT
10:00 pm AEDT Saturday 2 November 2024 to 12:00 pm AEDT Sunday 3 November 2024
Posted on Sep 25, 2023 - 15:50 AEST
Integrated release Nov 8, 2024 23:30 - Nov 11, 2024 07:00 AEDT
11:30 pm AEDT Friday 8 November 2024 to 7:00 am AEDT Monday 11 November 2024
Posted on Sep 25, 2023 - 15:55 AEST
Monthly maintenance Dec 7, 2024 22:00 - Dec 8, 2024 12:00 AEDT
10:00 pm AEDT Saturday 7 December 2024 to 12:00 pm AEDT Sunday 8 December 2024
Posted on Sep 25, 2023 - 15:59 AEST
Standard release Dec 14, 2024 22:00 - Dec 15, 2024 10:00 AEDT
10:00 pm AEDT Saturday 14 December 2024 to 10:00 am AEDT Sunday 15 December 2024
Posted on Sep 25, 2023 - 16:02 AEST
Online Services for Agents response time
Fetching
Online Services for Agents availability
Fetching
Past Incidents
Feb 23, 2024

No incidents reported today.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024

No incidents reported.