The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.
For upcoming maintenance events, visit the systems maintenance page systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.
myGovID Scheduled maintenance
From 11:30 PM AEST Thursday, 19 September 2024 to 4:30 AM AEST Friday, 20 September 2024 myGovID will be undergoing system maintenance. Online services for Agents may not be accessible during this period.
10:00 pm AEST Saturday 13 September 2025 to 10:00 am AEST Sunday 14 September 2025
Posted Jun 27, 2024 - 15:43 AEST
This scheduled maintenance affects: Online Services for Agents (Login service, Search communication history, View communication history, Access practice and client reports, Access STP reports, View client accounts, Create or view mail messages, File transfer, Access super clearing house, Add or remove clients, Update client details, View\Lodge activity statements, Prefill, On Demand Reports).
