The dashboard uses real time data to tell you if Online services for agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online services for agents dashboard.
A fix has been implemented and we are monitoring the results.
Posted Oct 24, 2021 - 11:17 AEDT
We are currently investigating this issue.
Posted Oct 24, 2021 - 09:24 AEDT
This incident affected: Online Services for Agents (Login service, Search communication history, View communication history, Access practice and client reports, Access STP reports, View client accounts, Create or view mail messages, File transfer, Access super clearing house, Add or remove clients, Update client details, View\Lodge activity statements, Prefill, On Demand Reports).