About the dashboard

The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.

For upcoming maintenance events, visit the systems maintenance page systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

myGovID and RAM Outage

From 11:30pm AEST Thursday, 9 May until 7:00am AEST Friday, 10 May 2024 myGovID and RAM will be undergoing system maintenance. Online Services for Agents and Businesses may not be accessible during this period.

Current system status

ATO systems unavailable
Incident Report for OSFA
Resolved
This incident has been resolved.
Posted Jun 22, 2017 - 13:32 AEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 22, 2017 - 13:24 AEST
Investigating
We are currently experiencing systems issues that are affecting all our systems including ato online, portals, PLS and our website.

We are working on this as a priority. We will keep you updated on the progress.

We apologise for the inconvenience.
Posted Jun 22, 2017 - 11:09 AEST