About the dashboard

The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.

For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.

Current system status

Login issue

Incident Report for OSFA

Resolved

We are continuing to work on a fix for this issue.
Posted Jan 16, 2024 - 12:07 AEDT

Update

We are continuing to work on a fix for this issue.
Posted Jan 16, 2024 - 12:06 AEDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 16, 2024 - 12:03 AEDT

Investigating

Online Services for Agents is currently experiencing problems preventing agents from logging in. We are working to restore services as a priority.
Posted Jan 16, 2024 - 10:50 AEDT
This incident affected: Online Services for Agents (Login service).
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Practitioner Lodgment Service dashboard

Want to know the current health of Practitioner Lodgment Service? Check out the Practitioner Lodgment Service dashboard here.

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