The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.
For upcoming maintenance events, visit the systems maintenance page systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.
End-of-year office closure and systems availability
The ATO has a planned closure period, starting noon local time Tuesday 24 December 2024, with normal services resuming at 8:00 am local time on Thursday 2 January 2025.
All online services will be available with no planned outages or maintenance during this period. While systems will be available, some processing, such as income tax returns, activity statements and Statement of tax record requests, will not recommence until the normal services resume on 2 January 2025.
Current system status
Get email notifications whenever OSFA creates, updates or resolves an incident.
Get text message notifications whenever OSFA creates or resolves an incident.
Get webhook notifications whenever OSFA creates an incident, updates an incident, resolves an incident or changes a component status.
10:00 PM AEDT Saturday, 6 December 2025 to 12:00 PM AEDT Sunday, 7 December 2025
Posted Dec 05, 2024 - 15:46 AEDT
This scheduled maintenance affects: Online Services for Agents (Login service, Search communication history, View communication history, Access practice and client reports, Access STP reports, View client accounts, Create or view mail messages, File transfer, Access super clearing house, Add or remove clients, Update client details, View\Lodge activity statements, Prefill, On Demand Reports).
