About the dashboard

The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.

For upcoming maintenance events, visit the systems maintenance page systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

Monthly maintenance
Scheduled Maintenance Report for OSFA
The scheduled maintenance has been completed.
Posted Oct 01, 2023 - 10:00 AEDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 30, 2023 - 21:00 AEST
There may be a system degradation impacting Client-to-Agent linking only between 8pm-9pm
9:00 pm AEST Saturday 30 September 2023 to 10:00 am AEDT Sunday 1 October 2023
Posted Sep 18, 2023 - 14:52 AEST