About the dashboard

The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.

For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.

Current system status

On demand reports

Incident Report for OSFA

Resolved

This incident has been resolved.
Posted May 18, 2021 - 10:40 AEST

Update

We are continuing to monitor for any further issues.
Posted May 18, 2021 - 08:48 AEST

Monitoring

The On Demand reports are now working. We will continue to monitor their performance and availability for the remainder of the day.
Posted May 18, 2021 - 08:47 AEST

Update

We are continuing to investigate this issue.
Posted May 17, 2021 - 13:29 AEST

Investigating

We are investigating an issue with on demand reports. We will provide a further update when we know more.
Posted May 17, 2021 - 12:28 AEST