About the dashboard

The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.

For upcoming maintenance events, visit the systems maintenance page systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

On demand reports
Incident Report for OSFA
Resolved
This incident has been resolved.
Posted May 18, 2021 - 10:40 AEST
Update
We are continuing to monitor for any further issues.
Posted May 18, 2021 - 08:48 AEST
Monitoring
The On Demand reports are now working. We will continue to monitor their performance and availability for the remainder of the day.
Posted May 18, 2021 - 08:47 AEST
Update
We are continuing to investigate this issue.
Posted May 17, 2021 - 13:29 AEST
Investigating
We are investigating an issue with on demand reports. We will provide a further update when we know more.
Posted May 17, 2021 - 12:28 AEST