About the dashboard

The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.

For upcoming maintenance events, visit the systems maintenance page systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

Communication history, Client and Practice mail
Scheduled Maintenance Report for OSFA
The scheduled maintenance has been completed.
Posted Feb 26, 2023 - 10:00 AEDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 25, 2023 - 22:00 AEDT
10:00 pm AEDT Saturday 25 February 2023 to 10:00 am AEDT Sunday 26 February 2023
Posted Feb 17, 2023 - 11:50 AEDT
This scheduled maintenance affected: Online Services for Agents (Search communication history, View communication history, Create or view mail messages).