The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.
For upcoming maintenance events, visit the systems maintenance page systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.
myGovID and RAM Outage
From 11:30pm AEST Thursday, 9 May until 7:00am AEST Friday, 10 May 2024 myGovID and RAM will be undergoing system maintenance. Online Services for Agents and Businesses may not be accessible during this period.
Current system status
Get email notifications whenever OSFA creates, updates or resolves an incident.
Get text message notifications whenever OSFA creates or resolves an incident.
Get webhook notifications whenever OSFA creates an incident, updates an incident, resolves an incident or changes a component status.
Today's planned system maintenance has taken longer than expected. Our technicians are working through the night to bring our systems back online. We anticipate our portals and other online services will be back up and running by start of business tomorrow morning, Monday 8 May. We apologise for the inconvenience.
