The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.
For upcoming maintenance events, visit the systems maintenance page systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.
Current system status
Get email notifications whenever OSFA creates, updates or resolves an incident.
Get text message notifications whenever OSFA creates or resolves an incident.
Get webhook notifications whenever OSFA creates an incident, updates an incident, resolves an incident or changes a component status.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 16, 2020 - 23:30 AEDT
Scheduled
11:30pm AEDT Wednesday 16 December to 7:00am AEDT Thursday 17 December 2020, OSFA services will be interrupted, including Client Communication History (list and view), while we undertake urgent maintenance work in support of economic stimulus. We apologise for any inconvenience caused and thank you for your patience.
Posted Dec 16, 2020 - 18:30 AEDT
This scheduled maintenance affected: Online Services for Agents (Search communication history, View communication history).
