About the dashboard

The dashboard uses real time data sourced from ATO monitoring systems to tell you if Online services for agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status it can take some time for the dashboard to reflect your experience. If after fifteen minutes your experience is not reflected contact the ATO. For more information see Using the Online services for agents dashboard.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

For information and support relating to COVID-19 refer to our COVID-19 web page.

Current system status

Urgent Maintenance - Economic Stimulus
Scheduled Maintenance Report for OSFA
Completed
The scheduled maintenance has been completed.
Posted Dec 17, 2020 - 07:00 AEDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 16, 2020 - 23:30 AEDT
Scheduled
11:30pm AEDT Wednesday 16 December to 7:00am AEDT Thursday 17 December 2020, OSFA services will be interrupted, including Client Communication History (list and view), while we undertake urgent maintenance work in support of economic stimulus. We apologise for any inconvenience caused and thank you for your patience.
Posted Dec 16, 2020 - 18:30 AEDT
This scheduled maintenance affected: Online Services for Agents (Search communication history, View communication history).