About the dashboard

The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.

For upcoming maintenance events, visit the systems maintenance page systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

System maintenance
Scheduled Maintenance Report for OSFA
Completed
The scheduled maintenance has been completed.
Posted May 31, 2024 - 00:30 AEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 30, 2024 - 23:30 AEST
Scheduled
11:30pm AEST Thursday, 30 May 2024 to 12:30am AEST Friday, 31 May 2024
Posted May 17, 2024 - 08:56 AEST
This scheduled maintenance affected: Online Services for Agents (Login service, Search communication history, View communication history, Access practice and client reports, Access STP reports, View client accounts, Create or view mail messages, File transfer, Access super clearing house, Add or remove clients, Update client details, View\Lodge activity statements, Prefill, On Demand Reports).