About the dashboard

The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.

For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.

Current system status

Online Services for Agents performance

Incident Report for OSFA

Resolved

This incident has been resolved.
Posted Jun 25, 2021 - 17:34 AEST

Monitoring

Online Services continues to operate as expected and performance is being monitored.
Posted Jun 25, 2021 - 08:00 AEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 23, 2021 - 11:15 AEST

Update

We are continuing to investigate this issue.
Posted Jun 23, 2021 - 11:07 AEST

Investigating

We are aware of intermittent performance problems with Online Services for Agents and are investigating.
Posted Jun 23, 2021 - 09:48 AEST