About the dashboard

The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.

For upcoming maintenance events, visit the systems maintenance page systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

myGovID and RAM Outage

From 11:30pm AEST Thursday, 9 May until 7:00am AEST Friday, 10 May 2024 myGovID and RAM will be undergoing system maintenance. Online Services for Agents and Businesses may not be accessible during this period.

Current system status

Correspondence letters are unable to be viewed.
Incident Report for OSFA
Resolved
This incident has been resolved.
Posted Dec 03, 2020 - 13:00 AEDT
Update
We are continuing to monitor for any further issues.
Posted Dec 03, 2020 - 12:17 AEDT
Monitoring
The issue has been resolved and the results of the fix will continue to be monitored.
Posted Dec 03, 2020 - 12:17 AEDT
Identified
A number of correspondence letters issued last night are unable to be viewed. We are working to resolve as a priority.
Posted Dec 03, 2020 - 11:21 AEDT
This incident affected: Online Services for Agents (View communication history).
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Practitioner Lodgment Service Dashboard

Want to know the current health of Practitioner Lodgment Service? Check out the Practitioner Lodgment Service Dashboard here.

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