About the dashboard

The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.

For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.

Current system status

Prefill degradation

Incident Report for OSFA

Resolved

This incident has been resolved.
Posted Jul 13, 2023 - 20:26 AEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 13, 2023 - 17:12 AEST

Investigating

We are aware of intermitted problems with the Prefill function in OSFA (not software) and we are investigating the cause as a priority.
Posted Jul 13, 2023 - 10:30 AEST
This incident affected: Online Services for Agents (Prefill).
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Practitioner Lodgment Service dashboard

Want to know the current health of Practitioner Lodgment Service? Check out the Practitioner Lodgment Service dashboard here.

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