About the dashboard

The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.

For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.

Current system status

Outage for Client Correspondence

Incident Report for OSFA

Resolved

This incident has been resolved.
Posted Jun 28, 2024 - 14:04 AEST

Update

We are continuing to monitor for any further issues.
Posted Jun 28, 2024 - 11:30 AEST

Update

We are continuing to monitor for any further issues.
Posted Jun 28, 2024 - 11:15 AEST

Monitoring

A fix has been implemented and we are now monitoring the results.
Posted Jun 28, 2024 - 11:00 AEST

Identified

We are aware some users are having issues while trying to view some Client Correspondence. We are working to resolve this issue.
Posted Jun 28, 2024 - 07:50 AEST
This incident affected: Online Services for Agents (Search communication history, View communication history).
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Practitioner Lodgment Service dashboard

Want to know the current health of Practitioner Lodgment Service? Check out the Practitioner Lodgment Service dashboard here.

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