About the dashboard

The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.

For upcoming maintenance events, visit the systems maintenancepage or if your issue relates to troubleshooting, visit the troubleshootingpage.

Current system status

Intermittent service disruption

Incident Report for OSFA

Resolved

This incident has been resolved.
Posted Jul 02, 2020 - 12:39 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 02, 2020 - 12:36 AEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 02, 2020 - 12:35 AEST

Investigating

Some users may experience intermittent issues with performance. We are working to fix these issues as a priority.
Posted Jul 02, 2020 - 12:19 AEST