The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.
This dashboard does not reflect the status of other systems which OSFA interacts with or relies upon, such as digital identitylogin services. Refer to Using the Online services for agents dashboardfor more information on why the dashboard may not reflect your experience.
Document retrieval maintenance
Our document retrieval service will be undergoing maintenance from 11:30 PM Friday 21 November to 7:00 AM Monday 24 November (AEDT). During this time, communication history, practice mail, notice of assessments (NOA) retrieval and other document retrieval services may be unavailable. We apologise for any inconvenience.
Current system status
Get email notifications whenever OSFA creates, updates or resolves an incident.
Get text message notifications whenever OSFA creates or resolves an incident.
Get webhook notifications whenever OSFA creates an incident, updates an incident, resolves an incident or changes a component status.
