The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.
For upcoming maintenance events, visit the systems maintenance page systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.
Current system status
Get email notifications whenever OSFA creates, updates or resolves an incident.
Get text message notifications whenever OSFA creates or resolves an incident.
Get webhook notifications whenever OSFA creates an incident, updates an incident, resolves an incident or changes a component status.
We are continuing to monitor for any further issues.
Posted Oct 16, 2020 - 13:27 AEDT
Monitoring
Services have been restored however we will continue to monitor the services.
Posted Oct 16, 2020 - 13:26 AEDT
Investigating
We are currently investigating degraded performance of the 'View communication history' and 'Create or view mail messages' services. We are working to resolve as a priority. We will provide further updates as further information is known.
