The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.
For upcoming maintenance events, visit the systems maintenance page systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.
Current system status
Get email notifications whenever OSFA creates, updates or resolves an incident.
Get text message notifications whenever OSFA creates or resolves an incident.
Get webhook notifications whenever OSFA creates an incident, updates an incident, resolves an incident or changes a component status.
A fix has been applied and new credit card payments are being accepted. We will continue to monitor the results.
Posted Sep 13, 2021 - 11:19 AEST
Identified
Users with previously saved credit card details can still use the credit card payment facilities. The current outage is only impacting the use of new card payments.
Posted Sep 13, 2021 - 10:43 AEST
Investigating
Credit card payment facilities are offline and we are working to restore this service as a priority.
