About the dashboard

The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.

For upcoming maintenance events, visit the systems maintenance page systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

Login and functionality issues
Incident Report for OSFA
Resolved
This incident has been resolved.
Posted Jan 15, 2020 - 13:50 AEDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 15, 2020 - 12:10 AEDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 15, 2020 - 11:57 AEDT
Update
We are continuing to investigate this issue.
Posted Jan 15, 2020 - 11:43 AEDT
Update
We are continuing to investigate this issue.
Posted Jan 15, 2020 - 11:40 AEDT
Investigating
Some agents are experiencing issues logging in or are unable to access some functions. We are working to resolve with the highest priority.
Posted Jan 15, 2020 - 11:40 AEDT
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Practitioner Lodgment Service Dashboard

Want to know the current health of Practitioner Lodgment Service? Check out the Practitioner Lodgment Service Dashboard here.

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