About the dashboard

The dashboard uses real time data sourced from ATO monitoring systems to tell you if Online services for agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status it can take some time for the dashboard to reflect your experience. If after fifteen minutes your experience is not reflected contact the ATO. For more information see Using the Online services for agents dashboard.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

No Australian Business Number (ABN) found

If you receive the above message, log into your myGovID app and confirm your identity strength which is located next to your name. If the identity strength is “Basic” you will need to verify 2 documents to uplift the identity strength to ‘Standard’ before Online services for agents can be accessed.

Current system status

System maintenance
Scheduled Maintenance Report for OSFA
Completed
The scheduled maintenance has been completed.
Posted Nov 15, 2020 - 15:30 AEDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 14, 2020 - 06:00 AEDT
Scheduled
6.00am AEDT Saturday 14 November 2020 to 11.00pm AEDT Sunday 15 November 2020
Posted Jun 22, 2020 - 07:24 AEST
This scheduled maintenance affected: Online Services for Agents (Login service, Search communication history, View communication history, Access practice and client reports, Access STP reports, View client accounts, Create or view mail messages, File transfer, Access super clearing house, Add or remove clients, Update client details, View\Lodge activity statements, Prefill, On Demand Reports, Identify and declare for JobKeeper payment).