About the dashboard

The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.

For upcoming maintenance events, visit the systems maintenance page systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

Communication history (search)
Incident Report for OSFA
Resolved
This incident has been resolved.
Posted Feb 03, 2021 - 09:16 AEDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 02, 2021 - 18:29 AEDT
Update
We are continuing to work on a fix for this issue.
Posted Feb 02, 2021 - 16:58 AEDT
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 02, 2021 - 11:23 AEDT
Investigating
We are aware that some agents may have trouble with searching and viewing communication history. We are working to resolve this problem as a priority.
Posted Feb 02, 2021 - 10:34 AEDT
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Practitioner Lodgment Service Dashboard

Want to know the current health of Practitioner Lodgment Service? Check out the Practitioner Lodgment Service Dashboard here.

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