About the dashboard

The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.

For upcoming maintenance events, visit the systems maintenance page systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

Online Services for Agents availability
Incident Report for OSFA
Resolved
This incident has been resolved.
Posted Mar 08, 2021 - 15:08 AEDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 08, 2021 - 13:59 AEDT
Update
Work on preparing a fix for the current OSFA outage is progressing as a priority.
Posted Mar 08, 2021 - 12:43 AEDT
Identified
The issue has been identified and a fix is being prepared.
Posted Mar 08, 2021 - 11:01 AEDT
Investigating
All users are experiencing problems when attempting to access Online Services for Agents. We are aware of this problem and are working on restoring services fully as a priority.
Posted Mar 08, 2021 - 10:46 AEDT
This incident affected: Online Services for Agents (Login service).