About the dashboard

The dashboard uses real time data sourced from ATO monitoring systems to tell you if Online services for agents is functioning normally or experiencing issues. For more information see Using the Online services for agents dashboard.

For details of upcoming maintenance events, visit the systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

For information and support relating to COVID-19 refer to our COVID-19 web page.

Current system status

View communication history
Incident Report for OSFA
This incident has been resolved.
Posted Jul 14, 2020 - 16:02 AEST
A fix has been implemented and we are monitoring the results.
Posted Jul 14, 2020 - 13:15 AEST
We are aware of a persistent but intermittent problem with the view communication history function in Online Services for Agents. We are investigating with the aim to restore this service as soon as possible.
Posted Jul 14, 2020 - 13:07 AEST