About the dashboard

The dashboard uses real time data to tell you if Online Services for Agents is functioning normally or experiencing issues. If there has been an outage or a change in the operational status and if after 15 minutes your experience is not reflected contact the ATO. For more information see Using the Online Services for Agents dashboard.

For upcoming maintenance events, visit the systems maintenance page systems maintenance page or if your issue relates to troubleshooting, visit the troubleshooting page.

Current system status

Online Services for Agents performance
Incident Report for OSFA
Resolved
This incident has been resolved.
Posted Jun 22, 2021 - 16:42 AEST
Identified
The issue has been identified, a fix has been implemented and we continue to work ensuring ongoing stability of our service.
Posted Jun 22, 2021 - 16:09 AEST
Investigating
We continue to actively manage and investigate the performance and access issues experienced with Online Services for Agents (OSFA) intermittently since yesterday [update provided at 15:30 AEST 22 June 2021].
Posted Jun 21, 2021 - 11:00 AEST